For software development companies, keeping clients happy with the final product is always a top priority. Then again, they should also be the first to know that when it comes to software products, attainting its final form aren’t always possible.
In fact, it’s highly possible that clients would instead want a continuation of its development, depending on their company’s growing needs. It will depend on the scope of your agreement with them, of course, but in certain cases, post-development customer care does make some room for certain accommodations such as these kinds of client requests.
It is in this regard that offshore software development becomes a viable option and alternative.
A lot of companies are actually wary about outsourcing their projects for very good reasons. There’s the matter of confidentiality and security, for one, as well as communication and management for another. Serious as these concerns may be, however, they are not necessarily without due recourse.
The biggest advantage that a software development company has is that creating solutions is an intuitive process. These areas of concerns could be easily addressed, therefore, with bespoke systems specifically designed for their own needs and preferences.
If communication is your most foreseeable issue, then make sure to prioritize it. With the amount of communication apps available online, there is no excuse for you to miss out on updates from your development team, whether in-house or offshore. The big difference will lie, however, on how well you manage your schedule, and how you balance the needs of each of your teams before making an appointment.
The important thing here is that you are better able to cater to your client’s needs without overwhelming your in-house team. It makes not only for a better workflow, but also better productivity.